Standby Generator Servicing
Standby power proven ready, with load-tested evidence and a permanent servicing record.
A standby generator is insurance that only pays out if it starts and carries load when mains power fails. Generators that sit idle develop problems that only surface under load, which is the worst time to discover them. Veritas MEP delivers planned generator servicing and load-bank testing that proves readiness, and records the evidence permanently.
Generator servicing covers the engine (oil, filters, coolant, belts), the fuel system and fuel condition, batteries and charging, the alternator, the automatic transfer switch and control system, exhaust and cooling, and alarms. Crucially, it includes load-bank testing to prove the set can actually carry rated load and to prevent wet-stacking in diesel engines that habitually run unloaded.
Each service and test creates a structured record against the asset: checks performed, readings, fuel and battery condition, the load-test result, parts replaced, and faults raised, with a service certificate and an asset-register entry. Fuel condition and battery condition are trended so problems are caught before an outage. The record stays with the asset on the Veritas Ledger across contractor changes.
Veritas MEP services diesel and gas standby generators across data centres, hospitals, and critical facilities Australia-wide, with planned-preventive schedules, load-bank testing, and reactive support.
Deliverables
What's Included
Methodology
Our Process
Asset Onboarding
Generator sets and ATS units are registered against the building with make, model, rating, fuel type, and install date, establishing the baseline record.
Planned Service Visit
Technicians service the engine, fuel system, batteries, alternator, and controls, and verify ATS operation and alarms per the manufacturer schedule.
Load-Bank Testing
The set is load-tested to rated load to prove capacity and prevent wet-stacking, with results recorded. Fuel and battery condition are tested and trended.
Certificate and Register Update
A service certificate is issued and the asset maintenance register is updated with tasks, readings, the load-test result, parts, and faults.
Anchoring and Continuity
The record, load-test evidence, and certificate are anchored to the Veritas Ledger, keeping the full history with the asset across contractor changes.
Technical Data
Technical Specifications
| Sets | Diesel and gas standby generators |
| Testing | Load-bank to rated load, ATS testing |
| Condition tracking | Fuel and battery condition trended |
| Records | Service certificate + load-test evidence + register |
| Continuity | History anchored to the Veritas Ledger |
| Coverage | All Australian states and territories |
Compliance
Australian Standards
AS 3010
Electrical Installations - Generating Sets
Governs the electrical installation and operation requirements for standby generating sets.
AS/NZS 3000:2018
Electrical Installations (Wiring Rules)
Governs electrical safety for generator connection, transfer, and maintenance work.
AS 1940
Storage and Handling of Flammable and Combustible Liquids
Applies to on-site diesel fuel storage associated with standby generators.
AS 2885 / Manufacturer Schedules
Engine Maintenance Requirements
Manufacturer service schedules define engine maintenance intervals and tasks followed during servicing.
FAQ
Frequently Asked Questions
Why is load-bank testing important?
Because a generator that starts is not the same as a generator that performs. Many sets idle for months and only run unloaded during brief test starts, which can cause wet-stacking in diesels (unburnt fuel and carbon buildup) and hides problems that only appear under load. Load-bank testing applies a controlled load to prove the set can actually carry its rating and to burn off wet-stacking. The recorded result is real evidence of readiness, not an assumption.
How often should a standby generator be serviced?
Standby generators are typically serviced and test-run regularly (often monthly no-load test runs by site staff) with comprehensive servicing and load-bank testing at least annually, more often for highly critical sites or heavily used sets. Manufacturer schedules and the criticality of the load drive the exact frequency. Fuel and battery condition deserve particular attention because they are common failure points in sets that run infrequently.
Do you manage fuel condition?
Yes. Diesel degrades over time and can develop microbial contamination and water, which clogs filters and stops engines, precisely when they are needed. We test fuel condition as part of servicing and trend it, so fuel polishing or replacement can be planned. Fuel storage compliance under AS 1940 is also considered. These records form part of the asset maintenance history anchored to the Veritas Ledger.
What if the generator fails its load test?
A failed or marginal load test is exactly the outcome you want to discover during a planned test rather than during a real outage. We record the result, diagnose the cause (fuel, cooling, alternator, controls, or capacity), and recommend rectification. The failure, the diagnosis, and the subsequent rectification all attach to the same asset record, giving a clear, verifiable history of the set reliability over time.
Explore
Related Services
UPS Servicing
Planned servicing that keeps uninterruptible power actually uninterruptible, with a maintenance record that survives every contractor change.
ViewEssential Safety Measures
The whole essential-safety-measures picture in one place, with the Annual ESM Report assembled from real servicing data.
ViewFire Services Maintenance
Fire systems serviced to AS 1851, with structured records that build the compliance report instead of recreating it.
ViewCRAC Servicing
Precision cooling kept precise, with a permanent servicing record that protects uptime and the asset history.
ViewCoverage
Available Across Australia
We deliver generators services in all major Australian cities. Select a location for city-specific information.
Sectors
Industries We Serve
Our generators services are tailored to the specific requirements of each sector.
Get started with generators
Contact our team for a scope discussion and quote. We respond within one business day.